Who to contact when you have an issue or query:

If you’re expreiencing any issues your laptop, connectivity, mobile phone, reception, etc, and a colleague has been unable to help you in the first instance, please see the list below for who to contact:

Laptop & Other Kit

Contact Wavetree

eMail: support@wavetree.co.uk

Call: 01242 820854

 

Mobile Phone

Contact Wavetree

eMail: support@wavetree.co.uk

Call: 01242 820854

3CX Phone System

In the first Instance – Rachel

Contact Wavetree

eMail: support@wavetree.co.uk

Call: 01242 820854

Internet

Contact Wavetree

eMail: support@wavetree.co.uk

Call: 01242 820854

Microsoft

Contact Wavetree

eMail: support@wavetree.co.uk

Call: 01242 820854

 

DPMS

In the first Instance – Rachel

Contact DPMS Support

eMail: dpmssupport@rapecrisis.org.uk

If urgent: 0844 5678976

TeamUp Calendars

In the first Instance – Colleague

Contact – Rachel

 

Signable

In the first Instance – Colleague

Contact – Rachel

CJSM Secure eMail

Contact CJSM Support

eMail: cjsm.helpdesk@egress.com

Call:  0207 604 5598 

 

 

Social Media Posts

Complete the form & email to Business Support

Website Updates

Complete the form & email to Business Support

 

Payroll

Contact the Finance Team

ID Badges

eMail the HR Team

 

 

Building Keys & Fobs

eMail the HR Team

DBS

eMail the HR Team